Privacy Policy

1. Introduction

IPOXCap AI is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our customer support platform. By using our platform, you agree to the terms of this Privacy Policy.

2. Information We May Collect

We may collect personal information from you in the following ways:

1. Information you provide to us: When you register for an account, subscribe to our premium services, or request a quality assurance assessment, you may be asked to provide personal information such as your name, email address, phone number, and billing information.
2. Information we collect automatically: When you use our platform, we may collect information about your device, browser, IP address, and usage patterns. This information helps us understand how our users interact with our platform and allows us to improve our services.

3. Use of Your Information

We may use your personal information for the following purposes:

1. To provide and maintain our platform and services, including processing your transactions and providing customer support.
2. To personalize and improve your user experience, such as tailoring our services to your needs and preferences.
3. To communicate with you about updates, promotions, and other marketing materials related to our services.
4. To monitor and analyze usage and trends to improve our platform and services.
5. To protect the security and integrity of our platform and services, as well as to detect and prevent fraud and other unauthorized activities.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

1. With third-party service providers that help us operate our platform and provide our services, such as payment processors, quality assurance professionals, and data storage providers.
2. As required by law, regulation, or legal process, such as in response to a court order or a government request.
3. In connection with a merger, acquisition, or sale of assets, in which case your personal information may be transferred to the new owner.
4. With your consent or at your direction, such as when you request a quality assurance assessment from a certified professional.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. International Data Transfers

As we operate in South Africa, the United States, and the United Kingdom, your personal information may be transferred, stored, and processed in these countries. By using our platform, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.

7. Third-Party Websites

Our platform may contain links to third-party websites, including those of our competitors. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our platform, and we encourage you to review it periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

IPOXCap AI
support@ipoxcap.com

By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.